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When Trying to Find All Possible Causes of a Problem

Question 84

Multiple Choice

When trying to find all possible causes of a problem, which of the following tools would be useful?


A) Systematic troubleshooting and brainstorming. II. Fishbone diagrams and histograms. III. Checklists and scatter diagrams. IV. Control charts and graphs.
B) I and IV only
C) I, II and IV only
D) II, III and IV only
E) I, II, III and IV

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