Matching
Match each item with a statement below.
Premises:
a tool that can be used to register components
software that records the progress and resolution of a problem ticket
assignment of a problem to someone higher in the support chain
a Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file
a record of a help request and its current status
a program associated with a file extension
A command used to find the ID number of each running process
A command that uses the process ID to stop a process
a utility that is used to register component services
another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system
Responses:
Tasklist
default program
ticket
escalate
System File Checker
Taskkill
regsvr32
call tracking
Component Services
Blue Screen of Death
Correct Answer:
Premises:
Responses:
a tool that can be used to register components
software that records the progress and resolution of a problem ticket
assignment of a problem to someone higher in the support chain
a Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file
a record of a help request and its current status
a program associated with a file extension
A command used to find the ID number of each running process
A command that uses the process ID to stop a process
a utility that is used to register component services
another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system
Premises:
a tool that can be used to register components
software that records the progress and resolution of a problem ticket
assignment of a problem to someone higher in the support chain
a Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file
a record of a help request and its current status
a program associated with a file extension
A command used to find the ID number of each running process
A command that uses the process ID to stop a process
a utility that is used to register component services
another name for a stop error, which happens when processes running in kernel mode encounter a problem and Windows must stop the system
Responses:
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