The Baldrige National Quality Program Was Established by the Congress

The Baldrige National Quality Program was established by the Congress to encourage American firms to:

A) get a SWOT analysis done for their organization which, though high priced, held high value.
B) implement advanced computer-aided engineering to improve technological standards.
C) improve the quality of their products so that they could provide greater customer satisfaction.
D) focus on quality improvement in order to improve their global competitiveness.

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