It Is Important to Answer the Telephone

Q29: Match each item with the correct statement

Q30: Which type of long-distance call is made

Q31: Office workers need not be concerned about

Q32: If you find that you have trouble

Q33: You should repeat the caller's name and

Q35: The time zone for the location of

Q36: Which of the following is NOT an

Q37: When taking a telephone message for someone,

Q38: Mobile phones use traditional telephone lines to

Q39: Which telephone feature restricts callers from making