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  3. Study Set
    The Office Procedures and Technology
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    Exam 6: Telephone Communications
  5. Question
    When You Are on the Telephone and Receive a Second
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When You Are on the Telephone and Receive a Second

Question 13

Question 13

True/False

When you are on the telephone and receive a second call, you need not tell the first caller you are placing him or her on hold.

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