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    Essentials of Business Communication Study Set 1
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    Exam 8: Persuasive Messages
  5. Question
    An Effective Claim Message Makes a Reasonable and Valid Request
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An Effective Claim Message Makes a Reasonable and Valid Request

Question 55

Question 55

Short Answer

An effective claim message makes a reasonable and valid request, presents a logical case with clear facts, and has a _________________ tone.

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