Using ____________________-Voice Verbs Enables You to Depersonalize an Action and Cushion

Q1: Which of the following is not a

Q2: In deciding to share negative information about

Q3: A device to reduce the shock or

Q4: Readers are more likely to accept negative

Q6: Which of the following would be an

Q7: To soften bad news, many business writers

Q8: When you show that the decision for

Q9: As a Human Resources representative, Laura must

Q10: Which of the following sentences to employees

Q11: The bad feelings associated with disappointing news