Laila Is Very Good at Persuading Customers to Purchase Her

Laila is very good at persuading customers to purchase her company's products by telling them that the products are the best in the world. Her promises are usually exaggerated. Though the company is known to consistently manufacture products of good quality, her customers usually feel let down with the performance of the products. In the given scenario, which of the following is most likely the reason why Laila's customers feel let down?

A) Laila sets unrealistic expectations.
B) Laila's customers are used to products of better quality.
C) Laila's company does not provide good after-sales support.
D) Laila has critical encounters with her customers.
E) Laila's customers do not know how to use the products correctly.

Correct Answer:

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