To Handle Questions That Arise During a Group Dialogue Effectively

To handle questions that arise during a group dialogue effectively, a salesperson should:

A) request the group members to ask questions at the end of the sales dialogue.
B) listen carefully and maintain eye contact with the person asking the question.
C) attempt to provide an answer that does not encourage further questions from the group.
D) glance at his or her sales materials when a person is asking a question.
E) provide an answer that is short and does not extend the duration of the sales dialogue.

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