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    Understanding Business
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    Exam 16: Using Effective Promotions
  5. Question
    Motivated by the Impolite Treatment He Received at a Department
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Motivated by the Impolite Treatment He Received at a Department

Question 103

Question 103

True/False

Motivated by the impolite treatment he received at a department store, José shared his bad experience on Yelp. He encouraged others not to frequent that store. José's statements represent negative word of mouth.

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