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    Customer Service Skills for Success Study Set 1
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    Exam 6: Customer Service and Behavior
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    The Way a Person Typically Acts or Reacts Under Certain
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The Way a Person Typically Acts or Reacts Under Certain

Question 11

Question 11

Multiple Choice

The way a person typically acts or reacts under certain circumstances is known as ________.


A) primary behavior pattern
B) service characteristic
C) personal profile
D) behavioral stereotyping

Correct Answer:

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