An Outpatient Being Treated in the Infusion Center for Thalassemia

An outpatient being treated in the infusion center for thalassemia is asked to fill out a form about satisfaction with the center, while the patient waits for the appointment. The form consists of five questions, each a statement, with six possibilities after it: Strongly Agree, Agree, Slightly Agree, Slightly Disagree, Disagree, and Strongly Disagree. What is the best description of these questions?

A) A questionnaire
B) A Likert scale
C) A forced choice scale
D) Observational checklist

Correct Answer:

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