Multiple Choice
Match each type of call with the method of routing commonly used. (Answers may be used more than once.)
-Physician from another practice or hospital
A) immediately route to the physician
B) record a message for the physician
C) route to the clinical medical assistant
D) route to the administrative medical assistant
Correct Answer:

Verified
Correct Answer:
Verified
Q21: Match each term with its definition.<br>-Authorizes access
Q22: Match each type of call with the
Q23: Match each type of call with the
Q24: Which calling feature allows several people in
Q28: Match each term with its definition.<br>-Should be
Q30: Match each type of call with the
Q33: A phone screening manual is sometimes called
Q42: Match each "phone tone" with the message
Q70: When documenting a telephone call,you should:<br>A) include
Q71: Match each "phone tone" with the message