Warby Parker, an Online Retailer for Prescription Eyewear, Offers a Free

Warby Parker, an online retailer for prescription eyewear, offers a free, try-on at home program for its customers. Customers browse frames on Warby Parker's website and select five pairs they would like to try on. They can then choose to purchase or return the frames. Warby Parker handles all the shipping costs and provides all the return packaging. This relates to the ________ of its products.

A) relative advantage
B) compatibility
C) observability
D) complexity
E) trialability

Correct Answer:

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