Which Statement About Queue Structure Is Best

Which statement about queue structure is best?

A) Customers are more likely to feel a sense of fairness when waiting in the multiple line system than in a single line system.
B) When similarly skilled, multiple servers are available, a single line is best.
C) Customers that are in the same line must be colocated.
D) Machines needing repair are left in place and repair techs come to them; thus, the repair techs are technically the customers since they must travel to the machine.

Correct Answer:

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