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While Interviewing Candidates for a Job Vacancy at a Local

Question 79

Multiple Choice

While interviewing candidates for a job vacancy at a local fast food restaurant, an interviewer asks how candidates would address an unhappy customer who did not get the fries she ordered. The interview described in this case is most likely to be an example of a(n) _____ interview.


A) high validity
B) behavioral
C) high reliability
D) situational
E) operational

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