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    Services Marketing
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    Exam 13: Managing relationships and building loyalty
  5. Question
    CRM Is an All-Encompassing Management Tool That Uses Technology to Eliminate
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CRM Is an All-Encompassing Management Tool That Uses Technology to Eliminate

Question 8

Question 8

Essay

CRM is an all-encompassing management tool that uses technology to eliminate many of the problems associated with non-computerised methods.Discuss.

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Customer Relationship Management (CRM) i...

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