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Laura Used to Go to a Restaurant near Her Home

Question 34

Multiple Choice

Laura used to go to a restaurant near her home. During her past few visits to the restaurant, the staff were rude and the food was served cold, even though she would always include a generous tip with the bill. This scenario exemplifies _____, according to which Laura did not perceive fairness in the exchange.


A) schematic theory
B) cause-and-effect modeling
C) cognitive dissonance
D) equity theory
E) attribution theory

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