Use the Given Process Data to Construct a Control Chart $$\begin{array} { l l l l l l l l l l l l l l l l l l l l } 4 & 4 & 5 & 5 & 5 & 5 & 5 & 6 & 6 & 6 & 6 & 12 & 6 & 6 & 6 & 7 & 6 & 7 & 8 & 7\end{array}$$

Use the given process data to construct a control chart for p. A drugstore considers a wait of more than 5 minutes to be a defect. Each week 100 customers are randomly selected and timed at the checkout line. The numbers of defects for 20 consecutive weeks are given below. $$\begin{array} { l l l l l l l l l l l l l l l l l l l l } 4 & 4 & 5 & 5 & 5 & 5 & 5 & 6 & 6 & 6 & 6 & 12 & 6 & 6 & 6 & 7 & 6 & 7 & 8 & 7\end{array}$$ What is the value of the upper control limit?

A) 1
B) 0.0783
C) 0.0622
D) 6.2

Correct Answer:

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