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At Five Star Vehicles, Employees Are Grouped into Teams

Question 131

Multiple Choice

At Five Star Vehicles, employees are grouped into teams. Each team is responsible for assembling an entire automobile. Five Star gives each team freedom and flexibility to decide how to divide up the work. The company keeps the employees informed about how their cars are selling, and even shows them the comments customers make about quality and performance on customer satisfaction questionnaires. Five Star Vehicles is using a strategy of


A) job enrichment.
B) holistic assembly.
C) unitary motivation.
D) supportive analysis.

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