A Patient, Who Has Been Hospitalized for Weeks, Becomes Angry

A patient, who has been hospitalized for weeks, becomes angry and tells the nurse who is providing care, "I hate this place; nobody knows how to take care of me or I'd be home by now." Which response by the nurse is best in this situation?

A) "You seem angry; what's going on that makes you hate this place?"
B) "I'm sorry that we aren't caring for you according to your expectations."
C) "You were very sick; don't be angry; you're lucky to be alive."
D) "You shouldn't be angry with us; we're trying to help you."

Correct Answer:

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