During a Question and Answer Session, When Faced with an Antagonistic

During a question and answer session, when faced with an antagonistic and hostile audience member, you should

A) immediately strike back to defuse the situation.
B) give the person a second chance to explain through a follow- up question.
C) paraphrase the question.
D) never admit that you don't know the answer.
E) avoid acknowledging that the questioners and the speaker share common ground.

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