________ Are Broad Guidelines for Associates to Use When Making

Q13: What is the process of determining outcomes

Q14: A _ is used to assess the

Q15: Planning involves selecting the various _ that

Q16: _ are specific actions that associates must

Q17: _ is the process of acquiring ownership

Q19: _ are generally created for periods of

Q20: How would you create an operational plan?

Q21: _ are operational statements of activities that

Q22: Which of the following creates long -term

Q23: Which of the following is NOT one