As a Nurse Manager,you Realize That Your Unit Has Become

As a nurse manager,you realize that your unit has become a toxic environment in which horizontal violence and incivility has become common.In addressing the problem,you decide to implement which of the following?

A) Increased education in clinical skills
B) Follow-up of all reports of violence
C) Training in conflict resolution and team-building
D) Posting of the institutional policy on violence at the nursing station

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