Hardware Retailer, Bunnings, Offers Its Customers Do- It- Yourself (DIY)

Hardware retailer, Bunnings, offers its customers Do- It- Yourself (DIY) seminars at weekends and during holiday periods. These seminars, which are free of charge, cover a wide range of topics -from building a dog kennel to caring for fruit trees. These DIY seminars are an example of:

A) peripheral service.
B) experiential service.
C) primary service.
D) supplementary service.
E) core service.

Correct Answer:

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