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The Process of Estimating How Much a Customer Spends Per

Question 16

Multiple Choice

The process of estimating how much a customer spends per purchase, how often s/he buys from the company, and how long the company can expect the customer to continue to buy is used to estimate the:


A) customer attractiveness index.
B) customer marketability value.
C) customer lifetime value.
D) customer preference quotient.
E) none of the above

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