Application of Hershey and Blanchard's Situational Leadership Theory (SLT)

Application of Hershey and Blanchard's Situational Leadership Theory (SLT)
Eric has a wide variety of employees he is trying to lead. Everything from age to experience to enthusiasm varies. Some employees need a lot of direction, and just the other day he upset one of the older, experienced workers, Hazel, by trying to help too much. After all, she probably did know the job better than he did, and she was a very willing and capable worker. She had worked at her job for 20 years. Yet he was only trying to be helpful, and he was trying to compensate for the day before when he had not told Joe enough. Joe was a new employee, very enthusiastic, but very little experience. Joe needed the roles defined and specific information on how to do some tasks. Hank, on the other hand, likes to share in decision- making, and Eric's main role is that of communication and facilitation. Eric has chosen to apply Hersey and Blanchard's situational leadership theory.
-Where Hazel is concerned, Eric will probably deal only with

A) the exceptions.
B) performance issues.
C) motivational issues.
D) quality issues.

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