According to the Article, Turnover Results from Negative Attitudes Toward

According to the article, turnover results from negative attitudes toward the organization and will occur only if an employee has the ability to leave. If employees have limited options and do not have the ability to leave the organization, they may adopt other "withdrawal" behaviors such as:

A) Complaining
B) Absenteeism
C) Poor performance
D) Unacceptable customer-service behavior
E) All of the above

Correct Answer:

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