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    Exam 21: Implementing Interactive and Multi-Channel Marketing
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    About 60 Percent of U
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About 60 Percent of U

Question 250

Question 250

Multiple Choice

About 60 percent of U.S. companies now include ________ as a behavioral measure of salesperson performance.


A) the ability to read body language
B) customer satisfaction
C) suggestive selling skills
D) emotional intelligence
E) cold canvassing skills

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