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    Managing for Quality
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    Exam 11: Six Sigma And Process Improvement
  5. Question
    In Six Sigma Terminology,the Expectations of Customers That Matter Most
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In Six Sigma Terminology,the Expectations of Customers That Matter Most

Question 41

Question 41

Multiple Choice

In Six Sigma terminology,the expectations of customers that matter most to them are known as:


A) CTQs.
B) MBBs.
C) DFSs.
D) DPUs.

Correct Answer:

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