Studies Conducted by PIMS Researchers to Examine the Impact of Product

Studies conducted by PIMS researchers to examine the impact of product quality in the corporate scenario found that:

A) companies should reduce the number of products they manufacture in order to increase quality levels.
B) quality improvement leads to both short- and long-term profitability.
C) quality levels in the manufacturing sector exceeded quality levels in the service sector.
D) high quality products and services usually are the most profitable.

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