Multiple Choice
Olivia's organization is undergoing a major change.She welcomes the change and supports it over time.However, her co-worker Mika has resisted the change from the start and has continued to resist it throughout the process.How would you describe Olivia's and Mika's reactions to change?
A) Olivia is a champion and Mika is a convert.
B) Olivia is a champion and Mika is a defector.
C) Olivia is a convert and Mika is a doubter.
D) Olivia is a champion and Mika is a doubter.
E) Olivia is a convert and Mika is a defector.
Correct Answer:

Verified
Correct Answer:
Verified
Q9: Activities or work that the organization must
Q10: Unlike other organizational change initiatives, TQM is
Q11: Coverts of change are resistant at first
Q12: "Bootlegging" funds from approved projects to some
Q13: _ motivation lies at the core of
Q15: What are the key dimensions of a
Q16: Innovations often have to be custom-tailored to
Q17: Institutionalization is said to have occurred when
Q18: Some people are _ who are resistant
Q19: Innovations are especially difficult to diffuse in