Which Communication Techniques Would Be Most Effective for a Nurse

Which communication techniques would be most effective for a nurse to use during an assessment interview with an adult Indigenous patient?

A) Open and friendly; ask direct questions; touch the patient's arm or hand occasionally for reassurance.
B) Frequent nonverbal behaviours, such as gestures and smiles; make an unemotional face to express negatives.
C) Soft voice; break eye contact occasionally; general leads and reflective techniques.
D) Stern voice; unbroken eye contact; minimal gestures; direct questions.

Correct Answer:

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