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Terrence Sells Office Equipment and Is Asked by a Prospect,"How

Question 18

Multiple Choice

Terrence sells office equipment and is asked by a prospect,"How does your product compare to the one I'm currently using?" To prepare for this question,Terrence should have:


A) planned a trial close.
B) examined the competition's ads.
C) checked his firm's code of ethics.
D) practiced question-avoidance techniques.
E) talked to former employees of his competitors.

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