Multiple Choice
Many call centers that provide telephone customer services for U.S. companies have been established in India, but few or none have been established in China. Why?
A) China is at a more advanced stage of economic development than India.
B) China lacks the political infrastructure to support call centers.
C) Chinese labor lacks the specific language skills needed to make call centers profitable in China.
D) Indian labor costs are lower than Chinese labor costs.
Correct Answer:
Verified
Correct Answer:
Verified
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