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A Medical Assistant Sees a Patient Looking Uneasy and Responds

Question 75

Multiple Choice

A medical assistant sees a patient looking uneasy and responds, "You look concerned. How can I help you feel more comfortable?" This is an example of which type of skill?


A) Aggressiveness
B) Nonassertiveness
C) Assertiveness
D) Genuineness
E) Self-assurance

Correct Answer:

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