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Managing Consumer Trust Is a Challenge for Ebusinesses

Question 11

Multiple Choice

Managing consumer trust is a challenge for ebusinesses. Which of the following is a good way to build trust when working with customers over the Internet?


A) Be accessible to communicate in-person
B) Be available to communicate in-person
C) Use customer testimonials that link to your client website
D) All of the choices are correct.

Correct Answer:

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