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Match Each Term with Its Definition

Question 23

Multiple Choice

Match each term with its definition.
-Communication that affords opportunities to examine behaviors and interactions,acts as a verbal "mirror," and restates what a patient has said for clarification by all parties


A) patient advocate
B) performance goals
C) cultural competencies
D) evaluation form
E) assertive communication
F) office manager
G) aggressive communication
H) managing provider
I) reflective communication
J) patient education
K) in-service training

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