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When Processing a Credit Balance,if a Refund Is Due to a Patient,you

Question 19

Multiple Choice

When processing a credit balance,if a refund is due to a patient,you must:


A) apply the funds as a credit toward future services
B) verify that you have the patient's current address
C) deduct a small processing fee (usually no more than 5 percent)
D) send the check to the patient's insurance company

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