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Within the Virtual or Online Channel,more Customers

Question 5

Multiple Choice

Within the virtual or online channel,more customers:


A) Will use brick and mortar stores in greater numbers to make purchases.
B) Will seek more face to face contact with retailers.
C) Will expect additional choices such as being able to use smartphones.
D) Will begin to abandon the use of online social networking sites.
E) Within 35 years, are expected to do all shopping online.

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