Which Statement by the Formal Leader of a Nursing Unit

Which statement by the formal leader of a nursing unit reflects the personality required to energize the staff and promote creativity? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

A) "I would like to change the format we use for shift report, but I'm afraid it would upset staff members who have been here a long time."
B) "This is the decision I have made, and there is no room for discussion."
C) "I would like to thank everyone for your hard work and dedication while we have been short staffed."
D) "I am certain that our new assignment system is going to make the workload more equitable."
E) "I know this week has been rough. I feel a little like sandpaper myself."

Correct Answer:

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