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Which of the Following Should a Test Administrator NOT Do

Question 16

Multiple Choice

Which of the following should a test administrator NOT do during a usability test?


A) Ask the participant to think aloud while using a document or website.
B) Ask leading questions when the participant gets stuck.
C) Respond to the participant's questions with direct answers such as "Yes, click that link."
D) Use neutral phrasing to avoid biasing the test participant.

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