A Small Manufacturer of Computer Games Discovers an Error in the Instructions

A small manufacturer of computer games discovers an error in the instructions shipped with the latest product. A writer at the company has been asked to write a letter to recent purchasers of the product explaining the correct information and apologizing for the mistake. Which of the following would NOT appropriately be included in this letter?

A) blind-copy notation
B) a heading
C) a subject line
D) an offer of a discount on another product

Correct Answer:

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