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    Services Marketing Study Set 1
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    Exam 12: Employees Roles in Service Delivery
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    Empathetic Labor Is a Factor When an On-Duty Lifeguard Must
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Empathetic Labor Is a Factor When an On-Duty Lifeguard Must

Question 14

Question 14

True/False

Empathetic labor is a factor when an on-duty lifeguard must interact with people and go repeatedly into the pool even though he has severe sunburn.

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