Multiple Choice
Why should the direct approach be used for routine replies and positive messages?
A) The reader will want to know what is in it for them
B) The reader will be generally interested in what you have to say
C) The reader will want a chance to discuss an issue
D) The reader will need to be reminded why the issue is important
E) It saves the writer time in crafting the message
Correct Answer:

Verified
Correct Answer:
Verified
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