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    Exam 12: Communicating Customer Value: Advertising and Public Relations
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    Which of the Five Major Promotion Tools Includes Building Up
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Which of the Five Major Promotion Tools Includes Building Up

Question 166

Question 166

Short Answer

Which of the five major promotion tools includes building up a positive corporate image and handling unfavorable stories and events?
sales promotion
personal selling
direct marketing
public relations
search engine optimization

Correct Answer:

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