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Touch-Screen Kiosks, Customer-Loyalty Cards, Handheld Shopping Assistants, and Self-Scanning Checkout

Question 10

Essay

Touch-screen kiosks, customer-loyalty cards, handheld shopping assistants, and self-scanning checkout systems are all examples of how retailers use technology to ________.
maintain inventory costs
send information between stores
interact with suppliers
decrease the need for promotions
meet consumers' technological expectations

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