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    Marketing for Hospitality and Tourism
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    Exam 5: Managing Customer Information to Gain Customer Insights
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    Among the Four Contact Methods: Mail, Telephone, Personal and Online
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Among the Four Contact Methods: Mail, Telephone, Personal and Online

Question 12

Question 12

Multiple Choice

Among the four contact methods: Mail, Telephone, Personal and Online, which one is the poorest in terms of costs?


A) Mail
B) Telephone
C) Personal
D) Online

Correct Answer:

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